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Managed Service Provision
When managing your IT, we tend to work to the following list. Any questions, get in touch – we are very user-friendly!
MSP Stack
Full recommended Stack
- RMM (Remote monitoring, remediation and access)
- Endpoint EDR – Endpoint Detection and Response (what was Anti-Virus, with optional SOC)
- Password Manager (poor passwords are the #1 way that they hack you)
- Email security (all emails scanned for viruses, spam and phishing/hacking attempts, with banners to assist)
- 365 email and apps – most have this already
- Cloud identity for Login, LADP and RADIUS
- Backup of 365 (and any other cloud storage)
- VOIP softphone – phone extension on device; we supply 3CX – see VOIP page
- Endpoint backup if you don’t use a server – if isn’t backed up it doesn’t exist
Additional suggested options
- Cloud File Server – far superior to on-premises servers and great for remote/virtual working
- EDR vendor-run Security Operations Centre (SOC) for the kipper’s knickers
- Security awareness training – we try and harmlessly trick you to make sure your users are on the ball!
- Email archiving – offsite email archiving for leaner mailboxes and great compliance
- MDM – full control and central configuration, generally of Apple devices